Privacy Policy
Shopify app “Parcelwise: Ship & Pay Rules” · 日本語
Sakura Lavenir LLC (the “Company”) sets out below how information is handled by the Shopify app “Parcelwise: Ship & Pay Rules” (the “App”).
At a glance
- The App does not store personal information about buyers (a store’s customers) on the Company’s servers.
- The Company’s servers store only store connection information and records of shipping method names.
- Information is not used for advertising or sales purposes.
- When you uninstall the App, information stored on the Company’s servers is deleted.
1. What the App does
The App hides or filters the shipping methods shown at checkout according to rules created by the store operator (the “Merchant”). It also hides payment methods (such as cash on delivery) based on the shipping method the buyer selects. It does not change shipping prices or order amounts.
2. Information we handle
(1) Information stored on the Company’s servers
| Information | Details | Purpose |
|---|---|---|
| Store connection information | Store address (e.g., example.myshopify.com), access token issued by Shopify, and list of authorized permissions | To let the App read and write store settings |
| Records of shipping method names | List of shipping method names registered in the store and a record identifying the last notification sent | To notify the Merchant when a shipping method used in a rule can no longer be found |
(2) Information stored in Shopify (not on the Company’s servers)
- Rules created by the Merchant (conditions, shipping and payment methods covered, and names of selected collections or discounts)
- Email address entered by the Merchant as the recipient of notification emails (if provided)
- Copies of product package dimensions (stored on each product for shipping method evaluation)
- Identifiers attached to discounts selected in rules (to determine which discount was used)
(3) Information we read but do not store
- Product information (product name, status, package dimensions, and collection)
- Shipping settings (shipping method names, shipping zones, and market names)
- Discount information (discount name, code, and status)
- Store name and contact email address (only when sending a notification email)
3. Buyer information
Shipping and payment method evaluation takes place within Shopify. It uses cart contents (product weight, dimensions, quantity, price, and applied discounts), the delivery address (country, state or prefecture, postal code, city, and street address), whether a logged-in buyer has the customer tags specified in the Merchant’s rules, the name of the shipping method the buyer selected, and the names of the store’s payment methods.
This information is used within Shopify solely to evaluate shipping and payment methods. It is not sent to the Company’s servers, and the Company does not store or view it.
4. How we use information
- To provide the App’s functions
- To send the Merchant notifications about settings
- To investigate and fix issues and improve the App
- To respond to inquiries
We do not use information for other purposes, such as advertising or selling it to third parties.
5. Third-party services
We use the following third-party services to operate the App.
| Service | Purpose | Information shared |
|---|---|---|
| Shopify | Platform on which the App operates | Information described in Section 2(2) |
| Render (server and database; Singapore data center) | Operation of the App’s servers | Information described in Section 2(1) |
| Email delivery service | Sending notification emails to Merchants and issue reports to the Company | Recipient email address, store address, and notification details |
| Slack | Sending issue reports to the Company | Store address and issue details |
As a result, information may be handled on servers located outside Japan. We do not provide information to any other third party except where required by law.
6. Retention and deletion
- When the App is removed (uninstalled), we delete store information stored on the Company’s servers.
- We also delete it when we receive a request from Shopify to delete the store’s information.
- Information stored in Shopify (rules, copies of package dimensions, and discount identifiers) may remain in Shopify after the App is uninstalled. It is stored in an area dedicated to the App and cannot be used by other apps.
- Records created to investigate issues are deleted when they are no longer needed for the investigation.
7. Security
- All communications between the App, Shopify, and the Company’s servers are encrypted (HTTPS).
- Access to the Company’s servers and database is restricted to a limited number of personnel.
- The App requests only the minimum permissions needed for its functions during installation.
8. Permissions requested by the App
| Permission | Purpose |
|---|---|
| Manage delivery customizations | To save rules and apply them at checkout |
| Manage payment customizations | To save payment method rules and apply them at checkout |
| Read and write products | To select collections, read package dimensions, and save copies of them (we do not change product names, prices, inventory, or similar information) |
| Read inventory | To detect changes to package dimensions |
| Read shipping settings and markets | To display the store’s shipping methods in a list |
| Read and write discounts | To display discounts in a list and attach identifiers to discounts selected in rules (we do not change discount terms) |
9. Requests to access, correct, or delete information
If you would like to access, correct, or delete information stored by the Company, please contact us using the details below. After verifying that you are the relevant person (the store operator), we will respond promptly.
10. Changes to this policy
We may update this policy in response to changes to the App’s functions or applicable laws. We will announce material changes on this page.
11. Contact
Sakura Lavenir LLC
Email: sakuralavenir@gmail.com
Support hours: 10:00 a.m.–6:00 p.m. Japan Standard Time (we reply within two business days; weekends and Japanese public holidays are excluded)